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ISPI SoCal Presents: First Tuesday Webinars
Beyond the Buzz: Introducing ISPI's AI4PI Program
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Lisa Chandler
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Performance improvement practitioners regularly operate in environments where the path forward is not always clear or supported. A request for training replaces a deeper performance need, well-supported recommendations are set aside due to constraints, or competing priorities shift the direction of a project.
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Session Description
In these moments, the challenge is not just diagnosing the system, but maintaining your own clarity and effectiveness within it.
This session introduces SNAP as a practical discipline for navigating these situations. SNAP provides a structured way to interrupt reactive thinking, focus on what remains within your influence, adapt to real-world constraints, and continue making progress even when conditions are less than ideal.
Participants will explore common moments that trigger reactivity in performance work, walk through the SNAP approach, and identify how to apply it immediately to stay grounded, focused, and effective during their next challenging project.
About the Speaker
Lisa Chandler is a Board Certified Coach and performance improvement practitioner with over 15 years of experience working in complex, high-stakes environments. She specializes in helping leaders and teams move from reactive patterns to deliberate, strategic action, particularly in organizations with competing priorities, multiple stakeholders, and constant pressure.
As the founder of Beyond the Trees, Lisa integrates cognitive-behavioral principles, emotional intelligence, and performance improvement practices to help individuals and teams maintain effectiveness in the middle of complexity. Her work focuses on practical, repeatable approaches that strengthen decision-making, collaboration, and execution when it matters most.
Lisa has led large-scale initiatives and leadership development efforts across government, healthcare, financial services, higher education, and non-profit sectors. She is known for translating complex concepts into actionable tools that drive measurable progress in real-world environments.
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