ISPI SoCal Presents
Performance Improvement as Design Engineering with Carl Binder
Dr. Carl Binder
Systemic Design not Merely Problem-solving
We seek to optimize performance. That seldom happens when we adjust one or two aspects of an existing performance system. As Tosti encouraged us to do, we look at the overall system supporting performance and configure behavior influences for optimal return on investment.
Tools for Performance Engineering Performance Thinking® models, logic, and tools offer a unique combination of simplicity, plain English, and flexibility so that everyone in an organization can participate in continuous improvement with a design engineering approach
Session Description
In this webinar we discuss the difference between a problem-solving or repair approach to performance improvement, and a systemic design engineering approach, with implications for potential impact and the likelihood of innovation.
About the Speaker
Dr. Carl Binder is CEO of The Performance Thinking Network. He studied behavior science at Harvard with B.F. Skinner in the 1970s, and conducted both laboratory and applied research before joining ISPI and embracing accomplishment-based performance improvement in the early 1980s. Carl has published several dozen chapters and articles, and received career achievement awards from the American Psychological Association, the International Society for Performance Improvement, the Organizational Behavior Management Network, and the Standard Celeration Society. He leads a global network of colleagues who apply Performance Thinking® models, tools, and programs to a broad range of organizational performance improvement applications. His company certifies Performance Consultants, enables HR Business Partners to be agents of performance improvement, develops leaders, managers, and coaches, and delivers programs for different types of users, while certifying Affiliates and client organizations to deliver those programs. Carl lives on Bainbridge Island, near Seattle, and can be reached by email at CarlBinder@sixboxes.com. You can learn more at www.PerformanceThinking.com, at his company’s YouTube channel www.PerformanceThinking.tv, his nonprofit web site at www.Fluency.org, or at the Performance Thinking Network’s LinkedIn group.
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