Performance Improvement at the Speed of Change

Session Description

Increased demands for evidence-based processes have heightened use of performance improvement in both the private and public sector. Yet sustaining momentum for performance improvement in the face of accelerated change is an aspect of practice that is often overlooked and underestimated. Many leaders and teams are struggling to keep up with chronic disruption, with rates of change fatigue, burnout, frustration, or apathy rising at precisely the time when more change is precisely what organizations need in order to reset for the “next normal."

Key concepts we will explore:

• Key indicators of change fatigue and burnout
• Impact of burnout upon productivity, morale, and organizational commitment
• Assessing your organization’s resiliency level
• Systemic approaches for growing organizational resilience
• Implications for HPT practice

About the Speaker

Holly Burkett, PhD, SPHR, CPT is an accomplished performance consultant, change leader, and talent builder with over 20 years experience helping organizations develop resilient learning and performance capabilities for improved engagement and operational excellence. Formerly with Apple, clients have included: National Park Service; Chevron; State Bar of California; Seva Foundation; and the National Security Agency. She is an Associate of the ROI Institute and a certified ROI professional, with additional certifications as a Prosci® certified change practitioner, certified SPHR, and certified Marshall Goldsmith Stakeholder Centered Coach. Former Editor of ISPI’s PI Journal, she is a sought-after speaker, coach, facilitator, and author. Publications include the award-winning book Learning for the Long Run and contributions to the Fundamentals of Performance Improvement, among many other industry resources. Her doctoral degree is in Human Capital Development.

Website: https://hollyburkett.com/

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