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DE&I Webinar | Fireside Chat with Crystal Kadakia on Learning & Inclusivity

  • Friday, September 25, 2020
  • 12:00 PM - 12:45 PM
  • Zoom | Pacific Time (PDT)
  • 0


  • ATD LA and OC Members: FREE
    Honda Employees: FREE

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 ISPI SoCal Presents: Crystal Kadakia
Connecting Performance Improvement to Diversity Series

Crystal Kadakia, Coauthor of 

Designing for Modern Learning: Beyond ADDIE and SAM

In this ISPI SoCal Diversity, Equity, & Inclusion interview, Crystal Kadakia will discuss a model to design transformative learning that intentionally seeks differences and creates inclusivity. She will also discuss tips from her new book: Designing for Modern Learning: Beyond ADDIE and SAM.

Crystal is a future of work thought leader, examining the intersection of inclusion and digital cultural competency, as in her talk Beyond Diversity: Inclusion to Innovation.

Session Description:

There’s no question - the Learning & Development industry has struggled to evolve for modern learning needs and change performance. We see it everywhere – in turnover numbers that link back to lack of learning opportunities, all the way to poor perception of L&D opportunities on engagement surveys. We analyzed the shifts that have taken place from the Industrial Age to what is emerging in the Digital Age. What we found is that L&D’s traditional design models are based on outdated assumptions. Learning is no longer limited to one time, one place, and one target audience. The ‘Learning Cluster Design Model’ is based on our new call for L&D: to shift our job towards providing a variety of learning assets across the flow of work for a specific desired behavior change back on the job, while acknowledging more than one target audience. This model is gaining exponential momentum in light of remote working environments and a need for greater inclusion. 


  • Understand the simple problems that have held L&D back from being effective in a Digital Age.
  • Support performance by learning a rigorous way to design a ‘learning cluster’ of multiple assets across the workflow.
  • Learn how it’s about more than e-learning as you convert to remote learning experiences.

About the Author:

Crystal Kadakia is a two-time TEDx speaker, organizational consultant, and author, known for asking the question, “What’s possible with different?” With a focus on reframing and operationalizing culture, technology, and generation changes, Crystal steps beyond the traditional future of work conversations to inspire leaders to transform their businesses to thrive in this newly disrupted world. As a consultant, she helps clients reimagine people strategies in career development, learning culture, inclusion, leadership development, and employee engagement. Past clients include General Mills, Southern Company, Monster.com, Sierra Club, and other organizations. As a keynote speaker, Crystal has shared her message around the world for companies such as FedEx, Intel, Indeed, Nobu Hospitality, and Wells Fargo, where audience members have considered her performance “one of the most insightful presentations” they have experienced. Her books, Designing for the Modern Learner (ATD Press, 2020) and The Millennial Myth (Berrett-Koehler, 2017), tackle the status quo, and provide actionable insight. 

Her accolades included Power 30 Under 30, CLO Learning in Practice, and ATD One to Watch award. Her academic background includes a bachelor’s degree in Chemical Engineering and a master’s in Organization Development.

Originally from Austin, TX, she now lives in Atlanta, GA, with her husband Jeremy, where they love immersing in nature and cultural experiences.

#diversity, #inclusion, #equity, #improvement, #learning, #performance, #instructionalDesign #ISPI #ISPISoCal


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